On a side note, the default setting for WD drives is either Stripper (0), Mirrored (1) or Individual Drives (JBOD). Check the status and change the RAID configurationĪdvanced users can tackle with the RAID configuration settings and view or change them accordingly. The tool can also perform a lighter examination that focuses on detecting potential increases in temperature, noise or read and write errors, all of which can be indicators of an incoming failure and data loss. If the device has been sluggish lately, then you can opt for a complete drive test that analyzes each sector for error conditions. The utility enables you to perform several tests so you can determine whether the external drive is working properly. Following a swift installation, you need to connect your WD drive in order to access the options and functions. Allows you to check the hard drive's health and SMART statusįirst off, it is necessary to underline that the app does not recognize other manufacturers' drive, but rather works with a handful of external hard drives from the My Passport, easystore and My Book Western Digital series. should also be instructive here.Īnd, if the aforementioned utilities don't resolve it, well, return it to the manufacturer for warranty replacement, as Hardware Fails.WD Drive Utilities is a lightweight program designed to lend you a hand with managing and configuring your Western Digital external HDD. Here, for example, are links to Western Digital's Passport utilities as well as a wider list of utilities for drives if you did not buy the external drive from Western Digital. I would strongly suggest, once you've made sure you have adequate power to the drive, that you obtain the manufacturer's drive utility and use that to inspect the drive after making sure you have the current firmware for its controller.
More important, though, is the 30% unusable space. I've seen quite a few users with erratic external drive behavior which cleared up when they got enough power to the external drive. If it needs more than 0.5A or 500 ma, then obtain a double-headed cable and power it from two USB ports to get all the power needed. How much power does your drive use? A USB port only delivers 500 ma of power at 5 VDC and many drives need more power. Immediately back up your data on that drive.
In this instance, I would make three suggestions. Data recovery specialists run into this and using special hardware/software that provides firmware access and manipulation tools they stop the drive from reallocation attempts and updating SMART logs.Īlso consider bad sectors may be indicative for more serious issues.Īnyway, the number of bad sectors you're willing to accept is arbitrary perhaps. Or even the system area of the drive where it keeps SMART logs etc. Since the drive seems to have trouble reallocating, the spare sectors could be bad themselves for all we know. There may yet undiscovered problematic sectors. "Some bad sectors", potentially 23 is what we know now. You can have it run a surface scan but it can also run the drive's internal short and extended self diagnostic tests.
#Wd drive utilities stuck at 90 windows#
You can try some tool like Victoria for Windows but it seems to me the drive has a serious problem. Since lowlevel accesses the disk using Windows API, Windows itself may attempt several times, each of the attempts taking 20 seconds each. These evaluations take time, can be even 20 seconds per sector. Normally a write to a pending sector forces the drive to re-evaluate the sector and if it reaches the conclusion it's "bad" it will reallocate the sector. The bad sectors and bypass them? It is not very reasonable to through Again itīoth tools do about the same write zero filled sectors so it makes sense if one fails the other will too. Then I decided to perform a low level format with lowlevel. So I used windows tool and performed the format (not quickly) however It seems that the most important thing is this line Current Pending Sector Count,23,200, 0, Degradation Write Error Rate/Multi-Zone Error Rate,0,100,51, OK Uncorrectable Sector Count, 0, 100, 0, OK Load /Unload Cycle Count,12974, 196, 0, OKĬurrent Pending Sector Count,23,200, 0, Degradation Reallocated Sectors Count,0, 200, 140, OK The SMART data is Attribute, raw value, value, threshold, status P.S: I saw a similar topic but there were no conclusion there either. So is there any tool that mark the bad sectors and bypass them? It is not very reasonable to through 250GB because of some bad sectors.
So I used windows tool and performed the format (not quickly) however at nearly 70% it stuck. Whenever I try to copy some files, it stuck while copying. My external HDD which is a 250GB WD (powered by USB) seems to have problem.
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